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Mpesa Agent Commission Table for Deposits 2024

Transactions processed by Mpesa agents earn them a commission. These commissions depend on the type of transaction done. It can be either a deposit or a withdrawal.

In addition, the amount of commission can again be determined by the transaction volume.

Mpesa Agent Commission Calculator 2024

When the finance bill 2023/2024 became law, the agent earnings now range between Ksh 3 and 190. Although Mpesa deposits to customers are free, Safaricom still pays a commission to the agents who complete these deposit transactions.

On the other hand, when a customer withdraws cash from agents, the mobile subscriber deducts a withdrawal charge. In summary, the chart below shows the commission paid to the Mpesa agents on deposits and withdrawals completed.

The Mpesa Agent Commission Chart for Withdrawals 2024

When implementation of the finance bill 2023/2024 started, more taxes were imposed on a number of businesses. Mpesa businesses were not immune to it as they also witnessed huge taxation.

This has further led to a reduction in the commission earned by Mpesa agents. For instance, if you withdraw any amount between Ksh 101 to 2500, the Mpesa agent will only be able to earn Ksh9.

However, if you withdraw an amount between 50001 and 70000, the Mpesa agent only earns Ksh.95.

Mpesa Sub Agent Commission Table for Withdrawal

As per the updated Mpesa sub agent commission calculator, sub-agents also earn 80% of the commission. Although sub agents are numerous, their interest in the commission is relatively low.

For example, when a customer withdraws Ksh.500, the sub agent will earn a commission of Ksh.2.4 while the main Mpesa agent earns Ksh.9. The following is a breakdown of the Mpesa sub agent commissions for withdrawals. 

The Mpesa Agent Commission Table for Deposits 2024

The updated Mpesa agent commission table also depicts a lower interest commission from deposits made by various customers. For instance, when a customer deposits Ksh.5000, the Mpesa agent earns a commission of Ksh.14.

On the other hand, if a customer deposits 70000, the agent will be in a position to earn Ksh.190. Suppose these figures are anything to go by, it clearly shows that Mpesa agent businesses should have alternative means of income as the commissions earned on various deposits are still relatively low.

Mpesa Sub Agent commissions Chart for deposits 2024

As of July 2023, the Mpesa sub-agents earn 80% of the total deposit commissions. Compared to the Mpesa Agents, the sub agents earn a much lower commission. For example, when a customer deposits Ksh.5010.99, the sub agent earns a commission of Ksh 11.20 only.

How to Calculate Mpesa Agent Commission With Your Phone

 If you are an Mpesa agent, here is how you can calculate your commission:

  1. First, ensure that you have a Safaricom application on your smartphone. By doing so, you can trust that you will have a seamless experience anytime you want to check one or two things.
  2. Once you download the Safaricom app on your device, launch it and then tap on ‘Show My Commission Balance’.
  3. Input your secret word/ pin.
  4. Wait for a confirmation message showing your commission.

Mpesa Agent Commission Chart 2024 pdf download

How to increase the Mpesa Agent commissions in 2024

If you are an Mpesa agent earning a low commission, here are some of the reasons why you might be suffering that fate:

  1. Focusing on low-value transactions: If you are fond of dealing with low-value transactions, your commission will be lower than expected. Instead, you should encourage your customers to use your services in order to pay bills, clear certain loans and also transfer huge amounts of money.
  2. Failure to offer high-quality services to your customers. By doing so, you will end up not having repeat customers. Consequently, your commission will be low.
  3. Failure to diversify your investment portfolio. For instance, you should include services such as bill payments, airtime top-ups, and so forth. This way, you will attract more customers to your business.
  4. Failure to obtain an aggregated Safaricom Mpesa line. Unlike other conventional Mpesa lines, these tend to offer more commission to agents.
  5. Failure to promote your Mpesa agent business. When it comes to promoting your Mpesa agent business, consider using a simple technique such as word-of-mouth. By doing so, you will attract more customers to your business and thus earn more commission in the long run.

FAQs on Mpesa Agent

What are the new M-PESA charges?

For amounts between Ksh 1 and 100, trust that you will not be charged a dime to transfer them to another Mpesa user. However, if you want to transfer Ksh. 101 to 500, brace yourself to part with ksh.7.

How much does it cost to send 1000 shillings via M-PESA?

If you want to send 1000 shilling via Mpesa to another Mpesa user, note that you will be charged Ksh.13.

What is the transaction charges for Safaricom Till?

As a business owner, note that you will be charged a maximum of 0.55% and not more than Ksh.200 per transaction that is made using Safaricom Till number.

How much money is transacted on MPESA?

Daily, the maximum amount you can transact on Mpesa is Ksh.500000. The maximum amount per transaction on the other hand is Ksh.25,0000.